Job Description

L2 -L3 Support Engineer (Standard) with skills Cloud System Engineer, Cloud System Administrator, Cloud System Engineer, AWS-Infra, Managed Services-L2 Support for location Noida, India

Posted on: February 27, Share on Linkedin Share on Twitter Share on Facebook

ROLES & RESPONSIBILITIES

The Level 2 Support Specialist will be providing 2nd level phone support for several retail store locations. This position will be troubleshooting application and hardware problems, documenting issues and guiding customers through documented solutions to resolve issues while providing world-class customer service.

Job Location – Noida /work from Office/ Night Shift

Candidate Location – Noida

Job Description: L2 Support

Job Location – Noida /work from Office/ Night Shift

Candidate Location – Noida

Responsibilities: Agent receives and tracks trouble tickets, assigns them to a technical speci...

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