Job Description


THE COMPANY:

This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.

  • South Sydney location with free parking.
  • Fast-paced environment in an established yet growing business.
  • Broad and varied hands-on role involving a mix of remote and onsite support.
  • Friendly and supportive culture with a 'family feel'.
  • Ongoing training.
  • Hybrid working - once trained up - 3 days in office, 2 days WFH.

    • ROLE SNAPSHOT:

    Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.

    You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/

    Key elements of the role:

  • Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.
  • Suppo...

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