L2 Applications Engineer

L2 Applications Engineer | Where Strategy Meets Travel Technology.

Are you a natural problem solver who thrives on digging deep, finding root causes, and keeping platforms running at peak performance? Do you enjoy being the technical expert teams rely on when things get complex?

At FCM, we combine cutting-edge technology with a people-centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

If you’re passionate about service stability, technical integrity, and continuous improvement — this role is for you.

About the Opportunity

As an L2 Applications Engineer, you will ensure service stability and solution integrity across FCM platforms by resolving complex incidents, managing advanced customer configurations, and driving root cause improvements throughout the post-implementation lifecycle.

Acting as the te...