Job Description

QUALIFICATIONS:

  • Mid Level: Minimum 3 years of experience as L2 Application Support
  • Senior Level: Minimum 6 years of experience as L2 Application Support
  • With strong understanding of database performance metrics, query optimization, and data integrity using SQL.
  • Skilled in optimizing ETL jobs, SQL queries, workflows, and system throughput. Ability to analyze logs, data flows, and system behaviors to identify root causes.
  • Preferably someone who can start ASAP
  • Must be amenable to work on full onsite set-up in Ortigas.

JOB DESCRIPTION:

  1. Advanced Troubleshooting: L2 support teams possess a deeper understanding of ETL systems and processes, allowing them to investigate and resolve more complex issues that may arise. This includes analyzing log files, examining database performance metrics, and tracing data flow to identify root causes of problems.

  2. Incident Resolution: L2 support teams are...

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