Job Description
Job Title: L2 Application Support Engineer
Experience: 2–3 Years
Location: (Office) - Bangalore
Job Summary
We are looking for a Level 2 (L2) Support Engineer who can handle application and system issues requiring in-depth analysis, debugging, and direct client interaction. The ideal candidate should be able to investigate issues beyond basic troubleshooting, communicate effectively with clients, and collaborate closely with development and infrastructure teams to ensure timely resolution.
Key Responsibilities
Technical Support & Debugging
Experience: 2–3 Years
Location: (Office) - Bangalore
Job Summary
We are looking for a Level 2 (L2) Support Engineer who can handle application and system issues requiring in-depth analysis, debugging, and direct client interaction. The ideal candidate should be able to investigate issues beyond basic troubleshooting, communicate effectively with clients, and collaborate closely with development and infrastructure teams to ensure timely resolution.
Key Responsibilities
Technical Support & Debugging
- Analyze, troubleshoot L2-level application and system issues
- Perform root cause analysis (RCA) for recurring or critical problems
- Debug application issues using logs, stack traces, database queries, and API respons...
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