L1/L2 Systems Engineer (Microsoft 365)

We are looking for a Systems Engineer who thrives on solving complex cloud challenges and providing top-tier customer support. You’ll be joining an existing global team—perfect for a switched-on professional looking for technical growth and long-term stability.

Work Setup & Schedules

• 100% Work From Home (WFH): Enjoy full remote flexibility from day one.
• Timezone: Melbourne, Australia (AEST/AEDT).
• Hours: 9 hour shifts within 8:00 AM to 8:00 PM Melbourne Time (5:00 AM to 5:00 PM Philippine Time ) with reactive on-call requirements

Responsibilities

• You will be the primary point of contact for Microsoft Office 365 customer base, managing the following:
• MS365 Administration: Expert-level support for Exchange Online, Teams, and OneDrive.
• Identity Management: Hands-on Azure AD / Entra ID user and group management.
• Infrastruct...