Job Description

Anchanto is seeking an experienced L1 Product Support Associate to join their team in Metro Manila. The candidate should have at least 2 years of experience in client-facing roles and a solid understanding of ticketing systems. This role involves providing first-level technical support and ensuring system stability while delivering exceptional customer service.

The ideal candidate will have a proactive mindset and excellent communication skills, working collaboratively to enhance customer experience and resolve issues efficiently.

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