Job Description

Responsibilities

  • Work within a remote team Responsibility for day-to-day operations of the TCE environments located in Calgary, Houston, Charleston West Virginia, and field locations through USA, Canada, and Mexico.
  • Monitor the network events using the network monitoring and management tools
  • Correlate events to identify root cause.
  • Escalate to higher level teams as needed.
  • Facilitate vendor coordination for circuit troubleshooting.
  • Facilitate requests for network changes for WAN circuits, on premise data center network changes, routers, switches, VPN’s.
  • Support implementation and configuration of new network environments for TCE projects
  • Assist in troubleshooting efforts for infrastructure issues within the TCE Network estate
  • Assist with procurement, tracking, and distribution of Network Hardware
  • Hands on troubleshooting
  • Assist other teams with troubleshooting at various different l...

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