Job Description
Job Description
- a. Incident and Request management
- b. Level1 Network support
- c. Level1 Application support
- d. Level1 Email support
- e. Desktop support
- f. Remote technical assistance
- g. Support all PMC employees and its Affiliates
- h. Overall ticket management
Qualifications
- Bachelor's Degree in IT or any related field
- At least 6 months of experience in Technical Support
- With experience in Ping Test, Trace route and Standalone Testing
- Can start ASAP
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