Job Description
L1 Engineer
Location: Florham Park, NJ & Bay Area, USA
Workplace Type: Onsite
About the Role
Incedo is seeking proactive L1 Engineers to provide SOP-based support to our customers. This role is crucial for ensuring the smooth operation of our clients' systems and requires a strong customer-first mindset. As an L1 Engineer, you will be responsible for initial troubleshooting, incident management, and escalating complex issues to higher-level support teams. The ideal candidate will possess excellent communication skills, a keen attention to detail, and the ability to work collaboratively within a team environment. You will be working in a fast-paced environment, providing essential support to our clients and contributing to their overall success. This role offers an excellent opportunity to enhance your technical skills and gain valuable experience in a dynamic and growing company. We are lookin...
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