Job Description
Title: L1 Desktop Support Engineer
Experience: 1 Year
Budget : 3lpa
Location: Noida
Employment Type: Full-Time
Key Responsibilit
ies Provide first-level technical support for desktops, laptops, printers, and peripheral devic
es. Install, configure, and troubleshoot Windows operating systems and standard business applicatio
ns. Respond to user incidents and service requests through ticketing systems, phone, email, or in-person suppo
rt. Diagnose and resolve hardware, software, network, and connectivity issu
es. Perform user account management activities such as password resets and access reques
ts. Configure and support Microsoft Office 365 applications, including Outlook, Teams, and One Dri
ve. Install and update software, patches, and antivirus solutio
ns. Support printers, scanners, and other IT equipme
nt. Escalate unresolved issues to L2/L3 support teams as requir
ed. Maintain accurate documentation of incidents, resolutions, and asset i...
Experience: 1 Year
Budget : 3lpa
Location: Noida
Employment Type: Full-Time
Key Responsibilit
ies Provide first-level technical support for desktops, laptops, printers, and peripheral devic
es. Install, configure, and troubleshoot Windows operating systems and standard business applicatio
ns. Respond to user incidents and service requests through ticketing systems, phone, email, or in-person suppo
rt. Diagnose and resolve hardware, software, network, and connectivity issu
es. Perform user account management activities such as password resets and access reques
ts. Configure and support Microsoft Office 365 applications, including Outlook, Teams, and One Dri
ve. Install and update software, patches, and antivirus solutio
ns. Support printers, scanners, and other IT equipme
nt. Escalate unresolved issues to L2/L3 support teams as requir
ed. Maintain accurate documentation of incidents, resolutions, and asset i...
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