Job Description

KYC Analyst 

Location: Lima, Peru

Type: Full-time (On-site)

Department: Customer Operations

Job Summary

We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.

Responsibilities

  • Initiate and manage client outreach for KYC document collection
  • Coordinate with relationship managers and compliance teams
  • Track, follow up, and manage outstanding KYC documentation
  • Maintain accurate communication logs and outreach trackers
  • Provide timely updates to periodic review and internal teams
  • Support audit-readiness by ensuring documentation completeness
  • Escalate delays or issues in document collection to relevant stakeholders
  • Contribute to continuous improvement of outreach processes and client exp...

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