Job Description
We’re looking for Knowledge Management Specialists to join our team within the CS, KYC and FinCrime domains.
Purpose of the role
The main purpose of the Knowledge Management Specialist role is to contribute to the building and maintenance of Servicing Teams centralised knowledge bases, as well Product Functions’, to enable scalable solutions & driving process optimisation.
As a Knowledge Management Specialist, you will use your technical writing expertise on the applicability of the KM E2E lifecycle to perform operational activities focused on our Knowledge Bases management, to enable the best customer outcome. Your role’s primary focus is defined by your Content Writing contributions, with your secondary focus being around flagging Knowledge Gaps and improvement opportunities. To achieve that, you follow the standard operating procedures and other internal guidelines to deliver high quality materials that close knowledge ga...
Ready to Apply?
Take the next step in your AI career. Submit your application to Wise today.
Submit Application