Job Description
The Opportunity
As a Junior Knowledge Management Lead, you will learn how the Knowledge Management team implements our organization's product narrative and knowledge dissemination strategy. Your primary responsibility will be to ensure that the products in your tech stack are understood, valued, and effectively communicated both internally and externally. You will be an educator and evangelist of your team's products and contribute to the team's enablement activities. This role requires a unique blend of technical understanding, communication skills, and cross-team collaboration.
The Skill Set:
As a Junior Knowledge Management Lead, you will learn how the Knowledge Management team implements our organization's product narrative and knowledge dissemination strategy. Your primary responsibility will be to ensure that the products in your tech stack are understood, valued, and effectively communicated both internally and externally. You will be an educator and evangelist of your team's products and contribute to the team's enablement activities. This role requires a unique blend of technical understanding, communication skills, and cross-team collaboration.
The Skill Set:
- Experience in Technical writing is a must.
- Experience creating different types of content for a diverse set of users including administrators, developers, implementation partners, and end-users
- Experience developing content using diverse tools and platforms
- Experience developing and delivering product enablement
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