Job Description
Job Description
:Reporting to the Manager of Knowledge Management, the Knowledge Consultant will develop and evolve Knowledge Management (KM) solutions, establish and maintain KM best practices, create One Best Ways (OBW) for KM programs, and conduct process optimization to enhance existing processes and procedures.
You will leverage your effective relationship building and knowledge of Lean principles to drive change and develop recommendations that will positively improve the Client experience. You will develop guidelines on analysis and measurement to drive continuous improvement and innovation.
What will you do:
Ensure KM standards and best practices are well documented, accurate, well organized, consistent and highly effective.
Provide recommendations and support regarding end-to-end KM solutions, standards, framework, tools and technology. Acting as an advisor on matters related to KM systems, technology, and data.
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