Kitchen Operations Supervisor, IKEA Pasay City

Job description

About the job

Reporting to the Kitchen Production Manager, this TEAM LEADER role is crucial in enhancing the customer experience by managing all kitchen operations effectively. This role ensures that every meal served meets IKEA's standards of quality and customer satisfaction. Leadership in this position will motivate the team to exceed expectations and create memorable experiences for every customer.

Your assignment

- Engage with customers regularly to gather feedback on their dining experiences, using this information to refine and improve kitchen operations.

- Maintain a deep understanding of the stores business goals and IKEA Food service objectives and develop strategies to enhance kitchen efficiency and effectiveness.

- Develop and manage manpower schedules, ensuring efficient timekeeping and optimal staff utilization. 

- Supervise staff to ensure correct portion...