Job Description

Overview

Key Holders assist Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviours to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviours.

Role and Responsibilities

  • In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
  • Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours
  • Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching mod...

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