Key Account Support

Are you an organised and proactive administrator who thrives on building strong client relationships? Do you enjoy coordinating multiple tasks, solving problems, and delivering outstanding customer service in a fast-paced environment?

We are looking for a Key Account Support professional to join a busy and friendly team, providing essential support to key client accounts and ensuring a first-class customer experience from start to finish.

What you will be doing:

Acting as the main point of contact for key client enquiries and requests

Building and maintaining strong relationships with customers and internal teams

Coordinating client communications and ensuring service requests are managed efficiently

Supporting Account Managers with the day-to-day management of key accounts

Managing helpdesks and client portals

Raising purchase orders and completing associated administration

Preparing reports, KPI data and performance infor...