Job Description
Key Account Specialist
Your main responsibilities
Billing Accuracy and Efficiency:
- Prepare daily invoicing for Key account customers;
- Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions;
- Responsible for accuracy of key customers special billing rates;
- Upload invoices to 3rd party billing platforms and provide required documentation including but not limited to work orders, purchase orders and time tickets as required.
Collections efficiency:
- Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging;
- Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold by key customers.
- Involve key account managers, district offices and liaise directly with key customers to resolve key customer account invoice disputes. Set timeframes for resolution and monito...
Your main responsibilities
Billing Accuracy and Efficiency:
- Prepare daily invoicing for Key account customers;
- Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions;
- Responsible for accuracy of key customers special billing rates;
- Upload invoices to 3rd party billing platforms and provide required documentation including but not limited to work orders, purchase orders and time tickets as required.
Collections efficiency:
- Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging;
- Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold by key customers.
- Involve key account managers, district offices and liaise directly with key customers to resolve key customer account invoice disputes. Set timeframes for resolution and monito...
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