Job Description

Mapal Group is looking for a Madrid based Key Account Manager (KAM). This role report to Global Client & Strategic Partnership Officer.


Role Overview

The Key Account Manager (KAM) is responsible for the commercial ownership and long-term success of a portfolio of strategic accounts .

The role focuses on retention, renewals, ARR growth, and account development , working in close collaboration with the Global Client & Strategic Partnership Officer, Product, and Customer Operations .

You will act as the main commercial point of contact for key customers, ensuring alignment between customer objectives and Mapal’s solutions.


Key Responsibilities

  • Own and manage the day-to-day operations of a portfolio of strategic SaaS B2B accounts
  • Build ...

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