Key Account Manager

Job Description

General Goals:

The Key Account Manager (KAM) is the master of action and «ultimate owner» of an assigned account. He/She is responsible of building and managing a collaboration plan for a customer and drives highest customer satisfaction and mindshare with the customer. He/She is accountable of understanding the TAM/SAM within the account for all u-blox technologies and competitors. He/She is defining and driving an action plan of achieving majority share of wallet. He/She knows and drives engagement with ALL decision makers on all levels.

Your Key Responsibilities:

Drive engagements and build relationships on all levels with key decision makers. Each strategic account should have a collaboration plan, owned and driven by the KAM

Orchestrate the support approach for the account (FAEs, BU resources)

Identify large and valuable opportunities. Drive the key performance metrics for the account.