Job Description
Mapal Group is looking for a Madrid based Key Account Manager (KAM). This role report to Global Client & Strategic Partnership Officer.
The Key Account Manager (KAM) is responsible for the commercial ownership and long-term success of a portfolio of strategic accounts .
The role focuses on retention, renewals, ARR growth, and account development , working in close collaboration with t he Global Client & Strategic Partnership Officer, Product, and Customer Operations .
You will act as the main commercial point of contact for key customers, ensuring alignment between customer objectives and Mapal’s solutions.
Coordinate with internal teams to deliver a high-quality customer experience
Drive account growth through upselling, cross-selling, and contract renewals negotiation in close collaboration with the Global Client & Strategic Partnership Officer
Act as the voice of the customer internally, collaborating wi...
The Key Account Manager (KAM) is responsible for the commercial ownership and long-term success of a portfolio of strategic accounts .
The role focuses on retention, renewals, ARR growth, and account development , working in close collaboration with t he Global Client & Strategic Partnership Officer, Product, and Customer Operations .
You will act as the main commercial point of contact for key customers, ensuring alignment between customer objectives and Mapal’s solutions.
Coordinate with internal teams to deliver a high-quality customer experience
Drive account growth through upselling, cross-selling, and contract renewals negotiation in close collaboration with the Global Client & Strategic Partnership Officer
Act as the voice of the customer internally, collaborating wi...
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