Job Description

Key Responsibilities

  • Liaise and collaborate with customers to resolve service issues and provide technical solutions for scientific and analytical equipment such as Particle Size Analyzers, XRF, Spectroscopy, and ICP systems.
  • Work closely with internal sales and regional technical teams to ensure high-quality service delivery.
  • Perform installation, commissioning, training, calibration, maintenance, troubleshooting, and repair of analytical instruments at customer sites.
  • Develop and maintain strong customer relationships and act as a technical advisor.
  • Identify opportunities for new preventive maintenance contracts.
  • Prepare service and spare parts quotations in response to customer enquiries.
  • Conduct hands-on training for end users, including scientists, engineers, and distributors.

Requirements

  • Diploma or Degree in Mechanical, Electronics, Electrical, Chemical ...

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