Job Description

Junior Web Services Support Engineer (Remote)

Keywords: Technical Support, Web Services, IT Technology, Customer Service, 100% Remote Work, Full-Time, Indefinite Contract.

SW Sapien is a Mexican company with over 21 years driving digital and fiscal transformation. We develop comprehensive solutions that simplify fiscal compliance, process digitalization, and business management.

Your Mission

Contribute to customer loyalty by providing proactive and self-service support during pre- and post-integration stages.

Required Skills & Experience

  • Experience providing web technical support or IT services support.
  • Knowledge of REST and SOAP APIs.
  • Intermediate or advanced proficiency in a high-level programming language (.NET, Java, PHP, etc.).
  • Experience in end-user support/customer service.
  • Knowledge of version control (Git) and web development concepts.
  • Degree in Computer Systems Engi...

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