Job Description

Our client is seeking a Junior Technical Support Specialist to join their Amsterdam team. This role blends strong technical expertise with excellent interpersonal skills, supporting innovative access control solutions across the Benelux region.


About the Role


You will be the first point of contact for technical queries, providing support, training, and guidance to clients. Responsibilities include:

  • Resolving customer inquiries via phone and email

  • Managing support tickets and tracking issues

  • Assisting with product selection and installation

  • Delivering training sessions on product features

  • Troubleshooting and testing product functionality

  • Occasional travel to installation sites
  • About you

  • 1–2 years of technical support experience (B2B or B2C preferred)

  • Fluency in Dutch and English (essential); French would also be an advantage

  • Strong technical...
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