Job Description

L1 Support Engineer (Remote – USA Client)

  • Location:
    Remote (South Africa supporting USA-based client)
  • Employment Type:
    Full-time

About the Role

We're looking for a
high-energy, articulate, and confident L1 Support Engineer
to provide exceptional technical support to our US-based client. This is a
remote role
requiring excellent communication skills, a proactive mindset, and the ability to thrive in a fast-paced environment. If you're a go-getter with strong technical capability and a great personality, this is your chance to join a dynamic team and make an impact.

What Makes You a Rockstar

  • High energy
    and enthusiasm for solving problems.
  • Excellent communication skills
    —clear, confident, and engaging on calls.
  • Proactive and aggressive with ticket handling
    —you don't wait, you take ownership.
  • Curious and resourceful
    —you say Yes, I'll figure it out and love the c...

Ready to Apply?

Take the next step in your AI career. Submit your application to Dariel today.

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