Job Description

L1 Support Engineer (Remote – USA Client)

  • Location:
     Remote (South Africa supporting USA-based client)
  • Employment Type:
     Full-time
  • English as a first language
     (essential for client communication).

About the Role

We're looking for a 
high-energy, articulate, and confident L1 Support Engineer
 to provide exceptional technical support to our US-based client. This is a 
remote role
 requiring excellent communication skills, a proactive mindset, and the ability to thrive in a fast-paced environment. If you're a go-getter with strong technical capability and a great personality, this is your chance to join a dynamic team and make an impact.

What Makes You a Rockstar

  • High energy
     and enthusiasm for solving problems.
  • Excellent communication skills
    —clear, confident, and engaging on calls.
  • Proactive and aggressive with ticket handling
    —you don't wait, you take ownershi...

Ready to Apply?

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