Job Description

Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte-se a nós e sinta a diferença.

Descrição da vaga

  • Operate and monitor global IT services, with a focus on servers, storage, backup, and cloud-based solutions.
  • Oversee and ensure the support process for IT solutions, whether on-premises or in the cloud.
  • Identify and initiate escalation procedures and prioritize support activities.
  • Handle troubleshooting, incident resolution, configuration tasks, alerts, and service requests related to global IT infrastructure and cloud services.
  • Support the integration of services into the Cloud platform and manage their operation.
  • Address issues, incidents, configurations, alerts, and service req...

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