Junior Project Manager

Workfall is a new-age Premium Talent-Tech Platform that connects skilled professionals with global opportunities. Our mission is to empower talent and transform the hiring experience for both companies and candidates through technology, innovation, and human touch.

We are looking for a Junior Support Manager with 2 years of experience in support operations. The role focuses on managing the support workflow, coordinating a team of support consultants, ensuring timely ticket resolution, maintaining customer satisfaction, implementing support processes, and handling customer escalations.

Location: Navi Mumbai

Employment Type: Full-time

Experience Required: 2+ Years

Responsibilities and Requirements:

• Assist in planning and organizing project tasks, timelines, an...