Junior Payments And Fraud Analyst

Frasers Group is a leading retailer across sports, premium and luxury brands. We are looking for an entry‑level payment and fraud specialist to manage Card Not Present payments, dispute resolution and fraud detection.

Responsibilities

• Investigate potential card fraud cases, checking daily reviews of documentation and collating evidence from internal and external sources.
• Build relationships with key stakeholders, both internally and externally.
• Identify patterns/trends in payment activity and communicate findings to the wider team.
• Work as a team to implement best practices for the group.
• Process Card Payment and PayPal chargebacks.
• Ensure meticulous attention to detail when investigating cases.

Qualifications

• Previous experience in a contact centre environment with exposure to fraud cases/situations.
• Focused and fearless approach to work.
• Capable of spotting trends and...