Junior Operations Manager

Job Description
ROLE PURPOSE
The Operations Manager is responsible for implementing and maintaining the Operations Management System across all allocated stores. The role focuses on driving sustainable profitability, operational excellence, brand compliance, and people development, while ensuring all Standard Operating Procedures (SOPs), food safety standards, and service benchmarks are consistently achieved.
Key Responsibilities
Operational Performance & Profitability
Manage and support all operational issues across allocated stores.
Drive turnover growth, customer count growth, gross profit, and profitability performance in line with benchmarks.
Ensure effective cost control, including food cost, labour, and operational expenses.
Monitor and improve service efficiency including all performance-based metrics.
SOP, Quality & Compliance
Ensure Food Quality always remains the primary focus.
Ensure strict adherence to all SOPs, policies, and operational st...