Junior Network Operations Engineer

Company Overview

The company was incorporated in 2013, specializing in ICT managed services, end-user support, and IT infrastructure implementation. It is recognized for professionalism, integrity, teamwork, and care for customers and employees.

Job Summary

We are seeking a motivated Junior Network Monitoring Engineer to join our 24/7 Network Operations Center (NOC) team. You will monitor critical network infrastructure, triage alerts, and ensure maximum uptime while working a rotational 24/7 shift pattern.

Responsibilities

• Monitor real-time network health, bandwidth, and device status using enterprise monitoring dashboards to ensure continuous network performance
• Acknowledge and assess incoming network alerts, create accurate trouble tickets, and document initial issue symptoms for effective incident tracking
• Perform initial troubleshooting of routine connectivity faults and conduct ...