Junior Lender Trainee/Customer Care Associate

Junior Lender Trainee/Customer Care AssociateJob DescriptionJob Summary: This position is responsible for answering the telephone, assisting customers with inquiries regarding their accounts, and for other customer services that contribute to favorable customer relations and efficient operations. This position is also responsible for presenting and cross selling the bank’s financial products and services, utilizing the principles of the CARE program and operating within the policies, procedures and guidelines established by the Bank, as well as all applicable laws and regulations. This position is also responsible for soliciting and originating consumer loans with an emphasis on the building of banking relationships and is also responsible for monitoring and controlling loans and assisting borrowers throughout the process. This position is responsible for providing senior sales, servicing and administrative support to business development and loan officers in preparation of prospec...