Junior Key Account Representative

Junior Key Account Representative

TapMango is seeking an energetic and customer-focused Junior Key Account Representative to join our growing team! In this role, you’ll combine the best of customer support, technical assistance, and account management to help our merchants succeed. You will build strong relationships with our clients, ensure they receive first-class service, and guide them in maximizing their ROI through TapMango’s customer engagement platform.

What You’ll Be Doing

• Serve as a trusted advisor to your merchants, providing expert consultation tailored to their industry and business goals.
• Provide ongoing education and training to merchants throughout their lifecycle, ensuring product adoption and satisfaction.
• Collaborate closely with the Sales and Customer Success teams to ensure seamless client experiences.
• Identify opportunities to enhance merchant success through premium features, best practices, an...