Job Description

About Hotelops

Hotelops is a hospitality operations platform that helps hotels manage housekeeping, work orders, and daily operations through easy-to-use web and mobile applications.

Role Overview

We are looking for a Junior Account Manager to support our hotel customers after onboarding. This role involves training users on the product, maintaining regular communication, and ensuring customers are comfortable and successful using Hotelops.

This is an excellent opportunity for fresh graduates or early-career professionals interested in SaaS, hospitality technology, and customer success.

Key Responsibilities
  • Train hotel staff on Hotelops Web and Mobile applications
  • Support onboarding for Housekeeping, Engineering, and Front Office teams
  • Conduct regular follow-ups with customers to understand usage and challenges
  • Receive customer issues and coordinate with internal te...

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