Job Description

Job Description

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support in our Munich/Planegg office.

The scope of responsibilities will include:

  • Troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
  • IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
  • Installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
  • Asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
  • Documentation of system problems and resolutions
  • Providing basic IT training to PSI staf...

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