Job Description

Job Title: Junior IT Support Specialist


Work Location: On-site – Davao City
Work Schedule: Monday to Friday, 7:00 AM – 4:00 PM

Key Responsibilities

  • Provide first-level IT support for desktops, laptops, printers, and mobile devices
  • Troubleshoot basic Windows and/or macOS issues
  • Assist with computer setup, software installation, and system updates
  • Support basic network connectivity issues (LAN, Wi-Fi, internet)
  • Handle IT requests via ticketing system, email, or phone
  • Maintain IT asset inventory and simple documentation
  • Escalate complex issues to senior IT staff when needed

Qualifications


Required

  • Bachelors degree in IT, Computer Science, or related field (or equivalent experience)
  • 0–2 years of IT support experience or fresh graduates welcome
  • Basic knowledge of computer hardware and operating systems
  • Basic understanding of networ...

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