Junior IT Support Engineer

Job Details: Junior IT Support Engineer THE ROLE: Join Capaciteam to work with a leading client in Dublin, where your expertise will play a crucial role in delivering exceptional IT support and enablement. Youll leverage your technical skills and problem-solving abilities to enhance systems, provide top-notch user support, and drive continuous improvements. Required: 1+ years of experience working as IT support or in a similar role Knowledge in SaaS platforms such as OneLogin, Google Workspace, Atlassian Suite, Slack, and Zoom. Supporting MacOS-based systems. Strong English communication skills and a customer-focused attitude. Ability to manage and prioritize workloads independently. Excellent analytical and troubleshooting skills. RESPONSIBILITIES: Technical Support & Integrations: Maintain and optimize IT systems and end-user devices (EUDs) to ensure peak performance and functionality. Understanding of SaaS solutions and integrations, ensuring seamless operation by provisioning and d...