Job Description

Responsibilities

Provide excellent customer service and support to internal staff within our APAC offices (as well as remote staff). You will be responsible for the configuration and on-going management of our IT devices and hardware, as well as supporting our applications such as Office 365 

  • Respond to internal IT tickets raised, providing a prompt service to TeamViewer colleagues

  • Support the IT service desk and be the initial point of contact for internal IT issues for the APAC region and onsite in Mumbai.

  • Manage basic active directory functions, such as distribution lists and user creation

  • Support our suite of applications such as Office 365

  • Setup, deploy, and support staff in the setup of laptops & mobile devices

  • Help out the global IT team with tasks and projects as required

  • Ensure employees have a smooth onboarding experience by assisting with the installation and first-time log...

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