Job Description

KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join our Bengaluru KONE India, as a Junior Executive Maintenance.

Customer relationship management

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)

  • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.

  • Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.

  • Accountable for equipment safety and performance

  • Accountable for managing the site environment during service operations

  • Accountable for identifying site risk, and communicate them to the supervisor...

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