Job Description

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our team in Cape Town.


 


Key Responsibilities:



  • Manage and maintain the dialler to maximize campaign performance.

  • Collaborate and report to the operations manager to ensure optimal campaign execution.

  • Maintain and optimize calling lists, ensuring efficiency and compliance.

  • Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.

  • Generate daily, weekly, and monthly reports using Dialler specific Data.

  • Assist in troubleshooting and resolving any dialer-related issues.


 


Qualifications and Requirements:


Previous experience working in a contact centre environment.


Knowledge of IT/Dialer sys...

Ready to Apply?

Take the next step in your AI career. Submit your application to CallForce today.

Submit Application