Job Description

Job Description

We're looking for Junior Desktop Engineers - Entry level/Early Careers across our Sydney, Melbourne and Brisbane offices.

About the Role:

Provide in person TechBar support to end users, troubleshooting device and application issues while ensuring a smooth workplace technology experience. This is a fully onsite role requiring presence at the client office five days a week.

What You'll Do:

  • Provide walk up TechBar support for hardware software and access issues

  • Troubleshoot Windows and Mac device issues

  • Support device setup onboarding and replacements

  • Assist with Microsoft 365 Teams Outlook and VPN tools

  • Perform incident triage using ServiceNow or similar tools

  • Coordinate with backend teams for escalations

  • Maintain asset tracking and documentation

  • Supp...

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