Junior Commercial Executive

Responsibilities:

Customer Relations Management · Engage with maritime clients to understand their needs and provide product information. · Maintain positive, professional communication and update clients on order status or potential delays. · Address product delivery inquiries and keep clients informed about new products and services. · Strengthen relationships with existing clients and ensure company loyalty. · Identify new business opportunities and manage customer relationships from inquiry to delivery.

Quote Management · Receive and process customer orders for ship supplies, ensuring accuracy and timely fulfillment. · Implement rebates, discounts, and GP calculations to ensure competitive pricing. · Send quotations on time and proactively follow up to convert quotes into confirmed sales orders. · Provide product information and recommendations to meet customer needs. · Ensure all transactions comply with Service Level Agreements (...