Junior Collection Apprentice

Description

- Learning and shadowing with team members to develop required skills to support Master Setup and Billing process 
- Process daily VCS cases and manage VCS mailbox 
- Understand process flows and system navigations 
- Ensure to process accurate billing, understand the importance of the role and responsibility
- Ability to identify, understand, and evaluate potential threats and their consequences
- Monitor and manage outlook mailbox and Microsoft teams. Acknowledge customer emails and chats proactively
- Understand Stakeholder requirements, and execute them within timeframe 
- Understand process controls and their impact 
- Follow Desktop Procedures and adequate policies and guidelines
- Ensure to update DTPs if there is a change in the process

Qualifications

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an e...