Junior Claims Consultant

We are seeking a Junior Claims Consultant to join a growing short‑term insurance team specialising in gap cover claims. The ideal candidate will have strong administrative ability, excellent client‑service skills, and a solid understanding of claims processes. This role is suited to someone who is detail‑driven, organised, and able to manage claim events from start to finalisation.

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Key Responsibilities

• Register, assess, and process gap cover claims in line with policy terms and conditions.

• Verify documentation, policy details, and underlying insurer responses.

• Communicate with clients, brokers, and service providers regarding claim progress.

• Ensure accurate record‑keeping and claims administration.

• Identify claim shortfalls, exclusions, and required supporting documents.

• Maintain turnaround times and deliver high‑quality customer service.

• Escalat...