Junior Call Center (Banking)

Adecco HR, is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a large banking organization, 1 person to cover the the following position:

Junior Fraud Analyst (Banking)

Job Description

·Actively review and investigate real-time fraud alerts

·Call-backs to customers for transaction verification

·Participate in the preparation of performance reports KPIs, KRIs etc

Απαραίτητα Προσόντα:

Candidate Profile

· University degree in Business Administration or similar field

· 1 year of experience as fraud agent or 3 years as a call-center agent in one of the major Greek Banks

· Understanding of the digital payments

· Strong analytical and problem solving skills

· Good command of English language, both written and oral

· Good command ...