Junior Branch Ambassador

Position: Junior Branch Ambassador

Location: Iligan, Iligan Lanao del Norte

Job Type: Regular

Duties And Responsibilities

• Promote digital banking adoption by advocating UB Online, The Portal, SME Business Banking App, Digital Transaction Portal, and maximizing the use of self‑service and digital channels during customer engagements.
• Deliver exceptional customer experience through professional, courteous, and personalized service while effectively addressing client concerns, promoting products, and referring potential clients to appropriate business units.
• Ensure operational excellence and compliance by accurately processing transactions, maintaining confidentiality, adhering to bank policies, security procedures, KPIs, and supporting business continuity initiatives when required.
• Support branch operations and platform functions by assisting in account processing, validating documentation...