Junior area manager

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 200 stores across the country.

Our team of experts is looking for a passionate and dedicated Area Manager to join the Absolute Pets Gauteng Operations team, predominantly based in Pretoria.

ROLES & RESPONSIBILITIES Ensuring all customers in all stores experience the highest level of service at all times Responding to customer complaints referred by store managers and ensuring timely resolving. Ensuring individual and overall sales targets are met and exceeded. Fortnightly meetings with store managers to review and drive team performance. Ensuring that the team maintains a high level of up‑to‑date product knowledge at all times via in‑store and supplier training. Coaching, development and motivation of team. Ensure succession plan is in place for all stores, as well as for own role. Conducting performance appraisals/reviews on Store Managers twice a ye...