Junior Apprentice Service Scheduler

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are seeking a dedicated and highly organised Service Scheduler to join our dynamic team. This role requires a proactive individual with excellent IT skills, outstanding customer service abilities, and the capacity to work effectively under pressure. The ideal candidate will demonstrate strong initiative and accountability, a solid understanding of Work in Progress (WIP), and the ability to optimise travel routes for field service personnel.

Duties

• Schedule and coordinate service appointments for field engineers efficiently.
• Continuously improve scheduling processes to maintain accuracy and efficiency.
• Assign service requests based on skill set, location, and availability.
• Ensure compliance with CCS operating protocols and manage engineer diaries.
• Liaise with engineers daily to optimise service plann...