Job Description

Junior Application Support - Leicester Office Based

Salary up to £30,000

About the Role

We're looking for a proactive and tech-savvy Junior Application Support Analyst to join our clients growing IT team. This is an excellent opportunity for someone early in their career who's looking to gain hands-on experience supporting critical business applications in a dynamic and fast-paced environment.

As part of the Application Support team, you'll help ensure our internal users and customers have a seamless experience with the software and systems they rely on daily. You'll learn how to investigate issues, troubleshoot problems, and work with senior team members and developers to keep everything running smoothly.

What You'll Do

  • Provide first-line support for business applications, investigating and resolving issues or escalating when needed.
  • Respond to support tickets, emails, and user queries in a timely and professional manner.
  • Monito...

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